FAQs:

What are the site facilities?

There are changing rooms and toilets available at the Lido
There is a shelter within the Nordica Spa Experience area, where you are welcome to leave Dry-Robes, Flip Flops, Glasses, Towels, etc (please leave valuables in your car).
There is an onsite café available for refreshments.
Spa facilities include: three (electric) saunas, two cold plunge tanks, cold outdoor showers.

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What should I do upon arrival?

Once you are parked (REMEMBER TO PAY), head to the main entrance where you will need to show your booking confirmation.
You will then be free to use the changing facilities and make your way to the Nordic Spa Experience area.
 

Will I be able to use the Lido?

The Lido is only available for use on Weekends .  For weekday bookings, you are able to use our two cold plunge tanks and use the shower facilities.

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What should I bring with me?

Two water bottles and two towels (one to sit on and one to dry yourself with).

Come 'beach ready' if possible as changing facilities are limited. Remember, nudity is not permitted in our saunas so you must wear a suitable swimming costume. 
 

What time should I arrive?

Sessions last for 60 minutes. Arrive 10-15 minutes before your session is due to start so you can check-in, change and make your wat to the Nordic Spa Experience area. If you are late we will not be able to extend your session to make up for this as there will likely be people in the session following yours.​

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Who can use the Sauna?

We welcome everyone over the age of 18.
 

I have a health condition am I ok to come?

This is very important to take responsibility for your own health and you must seek the advice of your doctor if your are in any doubt.
All guests must complete our waiver, please read this before booking, it is available to view on our online check-in page.
 

COLD PLUNGE protocol?

The health benefits of cold plunges are well known; however, it's not an endurance challenge! A few minutes for will induce the body's shock response and produce the reaction we're looking for.
Our tips are to take it slowly and breathe deeply. You MUST let your body cool down properly after leaving the sauna and before entering the cold water. Always listen to your body and do what feels right for you.​
Please read the signs onsite for a reminder it is not a competition.

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Who is operating the event?

The event is being hosted and operated by Cheltenham Lido, they are wholly responsible for the day to day programme along with all onsite health and safety.  Black Box Sauna Ltd have provided all the equipment (excluding the Lido's existing Sauna) for the event.​